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Culture has fallen off a cliff

Software Engineer
Former Employee
Worked at Capital One for 4 years
September 15, 2023
New York, New York
2.0
Doesn't RecommendNegative Outlook
Pros

There were several pros to working at Capital One:

  • Good work-life balance
  • Strong family culture
  • Modern technology
  • Investment in associates
  • Focus on using the latest and greatest tech
  • Reasonably competitive salary for low stress
Cons

All of the above has been eroded except for maybe the high WLB.

There is still not much to do, as a lot of leadership's focus is on using a chainsaw to cut a sandwich.

There's a lot of talk about generative AI and using LLM's, but the amount of engineering work is nonexistent.

Additionally, most of the time is spent on compliance and forcing everything to fit a standard but bad structure.

We are solving the wrong problem but very efficiently.

I have always complained about the poor practices at Capital One but sucked it up for the chill WLB, but recently after 4 years I got PIP'd for no good reason!

Their bizarre performance management practices are suddenly throwing random people into a PIP and firing them!

So now it's just a bad engineering culture with none of the coasting benefits!

AVOID.

Advice to Management

Start with better performance management. If you want to be a tech company, how about rewarding people for, I don't know, writing code? Why so much pressure to 'influence' but not build anything of value?

Additional Ratings

Work/Life Balance
5.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
3.0
Senior Management
1.0

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