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Great People and Great Products, held back by management

Software Engineer
Current Employee
Has worked at Capital One for 4 years
January 31, 2024
Richmond, Virginia
3.0
RecommendsNegative OutlookNo CEO Opinion
Pros

Benefits are second to none in the area.

Compensation is good.

The people are talented.

Products are interesting and engaging, and organized to work on.

There is always room to move to areas you are more interested in.

Great potential to create a network.

Cons
  • Direct management quality has high amounts of variance and turnover.
  • Your manager and skip have more impact on your compensation and perception of you than your actual work does.
  • Middle and upper management has no idea what happens day to day for much of the company and is slowly squeezing its limited resources.
  • Promotions and compensation often feel arbitrary.
  • The general direction of the company is not focused on its people but on reusing tools and using as few resources as possible, making promotions and getting adequate staffing impossible.
Advice to Management
  • Hire more developers, designers, and product people who do the actual work.
  • Cut the massive amount of middle management that exists for no reason other than to have a corporate power structure.
  • Tie reviews, PIPs, and layoffs to a system around actual delivered work and feedback from peers, instead of 1-3 people who might or might not work directly with you.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
4.0
Compensation and Benefits
5.0
Senior Management
2.0

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