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Beware if Neurodivergent/Disabled and/or Trans

Software Engineer
Former Employee
Worked at Capital One for 6 years
May 16, 2023
Richmond, Virginia
2.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

The pay, I guess, was fine.

Cons

They preach DIB, yet when I was facing issues as a nonbinary person such as being misgendered by coworkers, the solutions offered were inadequate. They essentially offered for people who weren't nonbinary to explain my pronouns for me. No thank you. Not to mention I fought for years for gender free bathrooms only to get 1 in a campus of 12+ buildings that are constantly being remodeled. Far from adequate. When I became depressed and was having a difficult time because of it at work, their offerings were again inadequate. They offered time off, aka time to think which is something I didn't need, and online counseling resources even though I already am in regular therapy and psychiatry appointments. In short, their "help" offered was insulting. Finally, I was promised on several occasions that I would not go back into the office only to be told later that I had to go in and was unlikely to get an exception even though the mere thought of going in was causing me panic attacks. Live outside of a 50 mile radius from the office? Fine. Severe mental illness considered disabilities causing you to dread going in to the office? Too bad. It was incredibly hurtful after almost 8 years of working for them to be told to essentially get over my PTSD/anxiety/depression and suck it up or be fired for failing to come in to the office.

Advice to Management

Take mental health seriously; don't just say you do. Listen to trans, nonbinary, and agender people about what would improve their experiences. Remember, if an employee is miserable because of things in your control, like I was, it's on you when they fail to perform, not them.

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