Check Point Software

Check Point is more than just a job for me this is my passion. I love helping people, fixing their issues and educating about the product. I'd say the biggest pro about this job is not only all the friends I've made over these past 10 years but the fact that this is a very stable job with zero layoffs since founded. Other than the amazing staff I'm sure everyone loves the great benefits package, free lunches and who can forget the fun we all experience every year with TAC Adventures. (Paintball / Laser tag this year was crazy fun)

The only major con I ran into with this job was the amount of stress it can bring to the table due to some of these critical cases we deal with and the desire to resolve such issues with expediency. I found over the years though while my experience with the product grew the less stress I felt.

The best advice I could give to management is to continue constantly evaluating and educating your engineers regardless of their level. I'm happy to see training is mandatory and is being structured in a way that it isn't death by power point rather a combination of theory and practical examples with real (working) hands-on labs.

This for sure will not only improve overall customer satisfaction but also will improve case resolution time and reduce stress for everyone.