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Read the low-rated reviews before considering joining Checkout

Senior Software Engineer
Former Employee
Worked at Checkout.com for 1 year
June 21, 2025
London, England
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros
  1. Free food and a bit of free snacks.
  2. Small library in the office.
Cons

One of the most toxic places to work. I joined Checkout without trusting the bad reviews on Glassdoor. I regretted it.

Most of the managers I have seen are super toxic. The company has introduced "Operating Principles" which makes it easy for managers to insult and bully people.

  1. Operating principle "Talk Straight": This OP allows any manager to insult any of their directs in the name of talking straight. The culture is the opposite of a no-blame culture. If you do anything wrong, you would be named and shamed.
  2. Operating principle "Athletic mindset": This is a fake mindset of being athletic. The pace of actual delivery is actually much slower than it should be. It is because of too much focus on just shipping new features to sell instead of maintaining the current product. If anything breaks, then it's your fault.
  3. People bloat up their story points. There is a lot of dirty politics in almost all of the teams. Promotions strictly happen based on who you are friends with. If you are not in the good books of the C-suite or directors, then you would not be promoted.
  4. The company is doing really good financially, but they do not want to give any bonuses at all. The increments are much lower than the current inflation, even at good ratings.

The Glassdoor ratings went as low as 3.1 in 2024. The CEO made a push to "improve" the ratings. Suddenly there was an influx of super positive "5-star" ratings, and the current Glassdoor rating is an unbelievable 4.1.

I do not know how they managed to add so many 5-star reviews, where most of the people in the company rate the company super low in internal Peakon surveys.

tldr: Sort the Glassdoor reviews from low to high. Trust the ones which are low rated. They are probably not fake reviews. They truly talk about what I experienced at Checkout.com. Trust them and stay away from the company.

Advice to Management

Nothing at all. Hundreds of past employees have tried to say many things to management. Management wants to keep things as they are now. I wish you all the best.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
1.0

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