Taro Logo

In a death spiral

Software Engineer
Current Employee
Has worked at Checkout.com for less than 1 year
December 15, 2023
London, England
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros
  • Free lunch
  • Decent pay
  • Some good people (but running out fast)
Cons

An awful, awful place to work. Companies really show their true colors when things go badly, and Checkout is in a death spiral.

There is a revolving door of execs (10 in 18 months and counting!! 😂). Each new appointment is weaker than the last, along with knee-jerk changes in strategy every time. After the latest "shake-up," nobody knows what anyone is or should be working on.

Rumors spread faster than the truth, breeding a toxic working environment. The people who rise to the top do so by undermining others; individualism and ladder-climbing are rewarded over collaboration.

Questioning the direction is not permitted. One of our new "operating principles" is "Talk Straight," yet anonymous questions are banned. No one in the organization would dare ask an uncomfortable question without that protection (those that do are swiftly and quietly exited), and Q&As have become meaningless as a result.

Advice to Management

Have a serious think about the new tech leadership and whether you trust the organisation in their hands.

Start fostering a more collaborative, high-trust culture.

To be honest, I'm not sure the situation is salvageable in the near-term at least. It's sad to see it, but I think the morale and atmosphere speak for themselves. You can see it in the Glassdoor reviews; you can see it in the office.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
3.0
Senior Management
1.0

Was this helpful?

Checkout.com Interview Experiences