Taro Logo

Good Product, Toxic Culture

Engineering
Current Employee
Has worked at Cloudflare for 2 years
May 28, 2018
San Francisco, California
1.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros
  • Interesting product
  • Unlimited PTO (whether you can take it is another matter)
  • Close to Caltrain and Muni rail
Cons

Cloudflare does not have mission values or company culture that promote harmony among all employees. There is a very siloed and clique culture within the company, and it seems that those who are early employees, hold higher-level positions, or gained favor from the CEO will have preferential treatment compared to others.

The tone from the top seems to reflect this:

  • The CEO berating engineers in the company wiki for everyone to see.
  • A public tweet from management publicly making fun of a company that tried to do business with Cloudflare.
  • An offer was extended and rescinded without explanation (search Glassdoor for this review).

If you search for past reviews, you will notice a common theme regarding what many people think of the CEO (Hint: Arrogant).

People are leaving in droves and are quickly replaced by newcomers, and the cycle continues, including high-ranking employees.

If you go to LinkedIn, you can see how many people have left Cloudflare and begin to see the pattern.

The company may have a good product, but be aware of the "culture".

Advice to Management

Start building a more respectful culture.

Implement annual performance reviews and anonymous 360-degree feedback across the organization.

Promote those who are high performers and team players.

Remove those who create a toxic culture, no matter how good they are at their job.

For the CEO: Be humble.

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