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Comcast could be a wonderful place. Sadly, management is stuck in an old-world business model and refuses to change

Applications Developer
Former Employee
Worked at Comcast for less than 1 year
June 11, 2008
West Chester, Pennsylvania
4.0
Doesn't Approve of CEO
Pros

Comcast was an interesting place to work. As a developer, it really tests your ability to balance the latest technology with legacy systems.

There are always a ton of jobs open, so if you wanted to move to a different area or job altogether, you could. Transfer requests were handled (for the most part) with dignity and grace.

Overall, a good work experience if you don't mind working for a slow-moving behemoth. Working at Comcast gives you an inside look at how a massive corporation functions at a high level. Sadly, more often than not, the answer is that it doesn't function well at all.

Cons

The pay when I worked there was horrible, so bad in fact that when I took a new job, I was moving up ~75% in salary while maintaining the same job title. Raises were a capped % (5% I think was max for a top performer), which is insulting. A lot of the people are terribly inept at their job, and to help cover the fact they don't know what they're doing, they tend to slow down every project that comes their way into cancellation. Comcast is an example of an old-style company trying to make it in a new world.

Advice to Management

I would recommend they review their entire HR department. Capping raises to flat percentage points makes top performers very unhappy, often to the point where they leave the company for greener pastures.

Eventually, you are left with an ocean of mediocre employees that are apathetic about the job there. You need to look no further than the Data Center in West Chester to see the fruits of this plan.

I think you need to shake up the company, do away with the legacy billing systems, and become a technology company that provides TV, Internet, and Phone, instead of a cable company. In my opinion, it's the only way to save yourself from the onslaught of competitors.

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