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Hellish Calls, Free Cable

CAE
Current Employee
Has worked at Comcast for 6 years
November 2, 2017
Houston, Texas
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Free cable and internet, and cheap phone service.

Cons

Working in the call center is pure hell. Supervisors do not want to talk to customers, and customers aren't happy with the product, so you deal with angry customers all day.

Advice to Management

Take calls regularly and put your feet in your employees' shoes.

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