Taro Logo

Good Pay, Micromanaged Role

CAE
Former Employee
Worked at Comcast for 4 years
February 13, 2018
Miramar, Florida
3.0
RecommendsPositive OutlookApproves of CEO
Pros

Acceptable compensation (Salary and Benefits). Outstanding services, great work environment (NCOE). I will definitely start working for Comcast again!

Cons

Call Center Experience:

Too much micromanagement. Almost null career opportunities for current employees. Some people had to leave and re-apply to get a higher level and deserved position.

Overall:

Positions are posted to comply with EEO; however, most of the time, you never get a reply back or get in touch with a recruiter to discuss further.

Sometimes it does not matter your degree and experience; recruiters bring you in as entry-level, which leads to a high turnover.

Advice to Management

Look for talented people who are skilled, customer-oriented, willing, and proud to move your company to the next levels. In my opinion, that's all you need to be the #1 Service Provider in the US.

Was this helpful?

Comcast Interview Experiences