Easy Job, Lots Of Stress
Easy Job, Lots Of Stress
Easy job, no skills needed.
Very stressful. If cable goes out for 10 minutes, some people flip out and go crazy. Some of the on-site techs are outsourced and lack customer service skills. If they even show up at all, this makes people very mad and they will take it all out on you. CAE's customer service highest waited metric is sales and not the ability to fix anything or help people.
Make customer service the main goal of customer service, not sales.
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Comcast Interview Questions
Comcast Interview Experiences
CAE
Easy phone interview, then a week later, interviewed with the manager. Talked about my past experience and education. Offered and accepted the job the next day. I was fresh out of college and not prepared at all. Be sure to take a copy of your resum
CAE
Applied online and took a test the next day online. It took 3 weeks to get the background and drug test sent to me.
CAE
Online test dealing with working a basic computer system, answering calls.
CAE
United StatesJuly 9, 2015Easy phone interview, then a week later, interviewed with the manager. Talked about my past experience and education. Offered and accepted the job the next day. I was fresh out of college and not prepared at all. Be sure to take a copy of your resum
CAE
United StatesApril 29, 2013Applied online and took a test the next day online. It took 3 weeks to get the background and drug test sent to me.
CAE
Morgan Hill, California, United StatesJune 1, 2011Online test dealing with working a basic computer system, answering calls.
