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Good, but not so much for front-line employees

CAE
Former Employee
Worked at Comcast for 4 years
November 5, 2013
Voorhees, New Jersey
3.0
RecommendsNeutral OutlookNo CEO Opinion
Pros

Great benefits, 40-hour weeks, pay was OK. The company is always making money.

Cons

Commission structure decreased every year. New regional manager every 6 months. They say they promote from within, but they don't. Customers hate you. Can't be off the phone for 5 minutes, or they start paging your supervisor. Schedule was promised to be changed every 6 months, but it stayed the same for 3 years.

Advice to Management

Listen to your front-line employees who speak to your customers every day.

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