Comcast

Opportunity to move within the company (in state or across the country). Good benefits. In-house training.

Customer service is horrific. By the time you make it to the customer, they are steaming mad. You are expected to do everything with very little support from management.

Poor recognition.

Workloads are too much to allow you to complete your jobs on most days, and then they give you more.

Very little support from local management, not the supervisors; they are in the same boat.

Too big for their britches!! They've lost touch with the customer base and are not trying to figure it out. Don't believe me? Go pick up a Consumer Yearly rating of Comcast. It was always in the bottom 3 when compared to smaller, local companies.

A high turnover rate in the call center plays a big part in that. Tech supervisors need to perform miracles on a daily basis.

They will use you up every which way they can, then kick you to the curb.

I watched many a good, working employee get run off because they were outspoken. Then they just start writing you up for every little thing, then drop the hammer!!

Very unreliable equipment. We usually received the hand-me-downs from other companies.

Listen to your supervisors; they are very capable, and you saw something in them when you put them in their positions. Treat everyone equally; don't continue to burn everyone out. Improvements should start at the top, as they are all in their little circle, and the stinky things never reach the top, as they are all trying to protect their own backsides.