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The Worst IT Has To Offer..

Engineer
Current Employee
Has worked at Costco for 6 years
November 5, 2017
Issaquah, Washington
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros
  • Free Costco executive membership card.
  • A job until you die at your desk and they notice your rotting corpse a month later.
Cons

Feckless lower management filled with silver-badged status-quoers.

Over-filled middle management consumed with maintaining their fiefdoms.

Rudderless upper management.

Corporate employees (1000+) treated as an afterthought compared to warehouse employees. For example, the company 'employee manual' is solely tailored to warehouse employees. Employee welcome videos are tailored to warehouse employees. Most company videos/communication are tailored to warehouse employees.

Strict core hours of 9 AM - 3 PM. No work from home. Non-negotiable two-week vacation at time of hire. Nearly non-existent yearly raises / COLA bumps. Hourly warehouse employees get bonuses (after so many years), and management gets bonuses. Salaried professionals? No bonus, ever.

Management pushes laughable excuses of job security for a 20% lower pay rate than any other comparable job in the area and horrible benefits/extras.

Toxic work culture of depressed resignation. The office itself is gloomy and feels like a library. People openly discuss how horrible the IT department is and search for and share external job openings. Employees are rewarded for keeping their heads down and not being noticed. Management loves throwing millions at vendors and contractors while ignoring internal talent. Employee surveys have been getting worse every year, yet suggestions are ignored or paid lip service to in a single slide at the end-of-year company overview.

Zero direction provided by upper and middle IT management, which mostly came from warehouses and non-technical positions. Zero overall direction and strategy from upper management.

Advice to Management

It's time for a shake-up. Fire your lower and middle management and hire tech managers from the outside. Follow their suggestions on firing people and restructuring the whole IT department.

(Will never happen. Not even a light reshuffling of current management to bring in outside tech people.)

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