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Inefficient Disorganized Chaos

Front End Associate
Former Employee
Worked at Costco for less than 1 year
May 4, 2021
2.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

Basic company benefits: health insurance, 401k.

Cons

Inefficient. Disorganized. Chaos. Stay away from this location (Borough M in NYC). This location would be the perfect case study for any business school on how not to conduct a business, from basic business operations to people operations.

Training and Professionalism - do not think they know the meaning of the word here. Apparently, using vulgar language is an acceptable form of basic communication. Training does not exist. You are thrown into a task without training and then are written up for performing the task incorrectly. Managers do not know how to work in a smart, efficient manner. Employees have to work harder because of that.

Organization does not exist here. Employees are constantly looking for basic supplies, e.g., pens, staples, staplers, jacks, shrink wrap, etc. Forget about finding a broom and dustpan; that could take about half an hour.

Extremely cliquey. Longtime employees who are supervisors/managers do not reprimand longtime employees (basically their friends), while having no problem reprimanding newer employees. Some supervisors are more interested in gossiping with employees than actually doing their job. Some cannot handle the pressure and get extremely snippy, frankly nasty. One customer even stated they would have fired this supervisor when they heard how I was spoken to.

Too many good people left because of this unprofessional and high school atmosphere. Certainly, the only thing that I learned here is how not to conduct a business from all aspects. I would probably only hire less than a dozen people from this location.

Advice to Management

Require annual workshops in strategic management and planning, and especially how to conduct oneself in a professional manner.

Allow employees to review the location they are working at, especially reviews of the managers/supervisors on an annual basis.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
3.0
Compensation and Benefits
4.0
Senior Management
1.0

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