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Not all Costcos are created equally. Terrible management

Front End Associate
Former Employee
Worked at Costco for 1 year
September 4, 2021
Phoenix, Arizona
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Employees are given a free membership.

Cons

Everything else. I was led to believe Costco was a great place to work. The interview process was straightforward. Minimal training is given, which I was surprised with, given Costco’s reputation.

The biggest issue, though, was management. The managers all seemed to have a superiority complex. They were rude and degrading. Often, when I needed help with things that only managers could do, such as grabbing change during rushes, they would flat-out ignore me. I dreaded every single day I went into that warehouse.

I cannot express enough just how unprofessional and unwelcoming the managers were. The rest of the staff was really nice, and I enjoyed working with them. Customers were also pretty nice overall. I just could not get over how horribly the warehouse was run.

Advice to Management

Get over yourselves. You are a manager at Costco; you are not that important. Stop belittling employees and learn to communicate.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
2.0
Compensation and Benefits
4.0
Senior Management
1.0

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