Awesome benefits, amazing pay, and a supportive management team. Costco genuinely does take care of its people. I’ve never worked for a company that supported its people in their personal lives more than Costco does.
Working for Costco, especially in the supervisor/management world, you will never have evenings and weekends off. My manager has been with the company 25 years, and he closes the front end every single day and has two weekdays off. This is a member-based company, so we bend over backwards for our members and get genuinely walked all over as employees. The words, 'I’m going to go to corporate' or 'I’ve been an executive member for 10+ years and I spend a ton of money at your store,' go a long way, and we have to find a way to say yes.
Yes, I understand that’s how customer service works, but unfortunately, when you have a member screaming in your face because they forgot their ID and want to buy liquor, and as a corporate company, we are required to ask for ID if you appear under the age of 35, and your manager tells you to just go ahead and do it to get the guy out of here...that’s not okay. That’s illegal and makes me look stupid for refusing you service just to end up ringing him up anyway. That’s a small, minimal situation; I can name 100+ situations.
You have to have a serious backbone to work for this company. Management has very high expectations as far as performance. We are compensated very well for these expectations; however, it’s still very mentally dragging.
Supervisors deserve appreciation just as much as your hourly employees. We bend over backwards to make payroll, run a high productivity department, train, give right reviews, hire, write schedules, and praise/coach employees while running the department. A simple "great job today" once in a while goes a long way.
Apply internally, and the managers will call you in randomly for your interview. Just be prepared, because you never know when they will pull you from the floor for an interview.
The interview process is held with several people who are all in management level. They ask a series of questions about past experiences and how you deal with different situations.
The overall interview process was easy. They contacted me for an interview several days after I applied for the position. As most interviews involve two managers, this particular interview was with the front-end manager only.
Apply internally, and the managers will call you in randomly for your interview. Just be prepared, because you never know when they will pull you from the floor for an interview.
The interview process is held with several people who are all in management level. They ask a series of questions about past experiences and how you deal with different situations.
The overall interview process was easy. They contacted me for an interview several days after I applied for the position. As most interviews involve two managers, this particular interview was with the front-end manager only.