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Great Pay, Cult-like Pressure

Front End Supervisor
Current Employee
Has worked at Costco for 6 years
February 6, 2021
Mississauga, Ontario
2.0
Doesn't RecommendPositive OutlookNo CEO Opinion
Pros

Constantly expanding. Good benefits, full-time opportunities, raises based on total hours worked.

Cons

Cult. They expect you to be an emotional machine that works until you sweat and bleed. They push you to harass shoppers into getting a more expensive membership or to sign up for a credit card.

Always pushing employees to go faster and then reprimanding them for making mistakes. Shoppers are king. Don't upset the shoppers. Let the shoppers abuse the employees.

Advice to Management

Your employees are human. Don't bother them on their day off. Support your employees.

The policy is policy – get rid of the grey area so your shoppers can't abuse anyone. Your employees are not an emotional punching bag for your members. Don't allow rude and entitled shoppers to continue having memberships.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
3.0
Compensation and Benefits
4.0
Senior Management
1.0

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