Course Hero

People are passionate about improving the edtech space and are very bright. Everyone loves the company and wants to do right by the customers.

Focus is lacking. Too much micromanaging of departments.

Leadership constantly blames AI for the downturn of the edtech industry. While it is a huge contributor, the pricing model is the number one thing right now that hurts the product. Everything good is behind a paywall, and it's a high wall.

Customers complain about the price all the time. Competitors offer cheaper solutions that are often better.

Even if a customer subscribes, they still have a finite amount of access before the platform wants to start nickel and diming again. How are students supposed to afford this?

Adopt a streaming pricing model:

• $ for entry-level access
• $ for upgraded access
• $$ for premium/unlimited access