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Great WLB and culture, non-existent leadership and poor business outlook

Software Engineer
Former Employee
Worked at Course Hero for 2 years
January 24, 2024
Redwood City, California
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

The culture is great; people are super nice and willing to collaborate. Amazing WLB. Many people work no more than 20 to 30 hours per week.

Low expectations.

Remote-first and family-friendly, with no pressure to come into the office.

Lots of small perks for a company of this size.

Parent company is doing OK.

Profitable business.

Cons

Two mass layoff rounds in the past year.

One medium-sized one followed by a large one.

Company has halved in size from its peak.

Business model is under severe threat from ChatGPT, may no longer be functional, and is in steep decline.

Compensation is below market.

Many talented individuals have mostly left voluntarily or by layoffs, while coasters and OGs remain.

Leadership is a disaster: no strategy and extremely poor communications.

Founders and C-levels do not engage employees outside of scheduled events; instead, they hide away planning the next layoff and telling white lies to employees, such as cancelling the holiday party.

Company is moving to Keep The Lights On (KTLO) mode, not investing in talent or new ideas.

Advice to Management

Fire John Peacock and replace with someone who can actually lead.

Replace all PM directors.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
1.0
Compensation and Benefits
2.0
Senior Management
1.0

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