Dell

Can't think of any pros. Maybe the salary; it was quite okay.

Not one single promise was kept. I was tricked into the contract. A background check was announced after I signed the contract, conducted outside of Ireland, and did not conform with EU laws.

The target system is designed in a way that basically nobody understands it. The employees do not have access to their own statistics and therefore no option to maintain copies, so that they cannot prove or disprove any of management's conclusions regarding one's performance, workload, or anything else.

Work environment: Old, dysfunctional desktop computers, and very small monitors (two; wow, at least that). In order to do the job, one only has to handle and copy-paste between a plethora of buggy and outdated web applications. Policies and procedures are not available. Although Dell maintains a policies and procedure library, it is unfortunately hopelessly outdated and incomplete.

Hopeless and useless. There is no willingness to change anything. The main priority is to fake the numbers for the US.