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Love it one day and hate it the next

SaaS/Cloud L&D Consultant
Current Employee
Has worked at Dell for 4 years
May 25, 2012
Round Rock, Texas
3.0
Doesn't RecommendNeutral OutlookApproves of CEO
Pros

Work flexibility and work/life balance; very supportive of remotely working.

Constantly learning.

Exciting emerging technologies.

Promotion of community involvement, both in time and financial resources.

Extremely challenging; I've never been bored a minute.

Cons

Leadership is overall weak. There are some good managers and executives, but they are exceptions, not the rule.

Lots of reorganization and layoffs; the decisions are made by people who have no idea how staff executes and knowledge of talent capability.

There is a great need for improvement in how leadership manages parts of the business that are underperforming.

Cost containment has created cumbersome bureaucratic processes that don't really save in the long run. Costs are shifted instead of reduced due to poor processes.

Highly political.

Advice to Management

All managers need to read The Advantage by Patrick Lencioni.

Dell is overall smart but unhealthy. You will have to work very hard to improve health in the company.

Meritocracy is outdated. If you want to be innovative, start with how you motivate and develop a high-performing workforce.

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