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DTCI re-org is a large black stain on the Disney brand

Senior Software Engineer
Current Employee
Has worked at Disney for 6 years
July 20, 2020
1.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

Large company with lots of different fields to work in. Working for a large, widely known company has its perks when talking to people.

Cons

In the DTCI part of the company, management is pretty awful. The leaders are very secretive about the decisions that they are making and will often not let anyone know about changes until it's too late to provide input.

Many of these changes are also told to the larger group in meetings, and nothing is ever written down so that the leaders have deniability (which they use whenever something goes wrong).

When issues are brought up to management, they quickly get defensive and sometimes outright hostile, and threaten people's future in the company. The HR department for DTCI also leaves a lot to be desired, as they are rarely visible or helpful.

Advice to Management

I'm not really sure how this can be fixed without a huge overhaul of the system.

A good starting point would be to have management provide focus to documenting their decisions in detail.

Nobody expects them to be 100% correct in all of their decisions, but they need to at least embrace them and be open to feedback so that everyone can work as a team.

Right now the culture is about avoiding blame and not about building something great for the customers, which is not only demoralizing, but contagious.

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