Taro Logo

A promising product, but incompetent, top-heavy leadership and office politics ruin it

Engineer
Current Employee
Has worked at Docusign for 4 years
October 1, 2015
Seattle, Washington
1.0
Doesn't RecommendPositive OutlookNo CEO Opinion
Pros

Smart people on the ground. A nice view from the office. Reasonably good life balance for some. A decent stop along the way if you're not looking for career growth.

Cons

I would not recommend DocuSign for anyone not already friendly with the leadership (Director or above), unless you are ready to play some very cutthroat office politics to get into that position.

Delivering value for the company and making awesome contributions are straight up not valued (or, often, even noticed) here.

The company currently has far too many Director, C-level, and VP employees soaking up all the credit and rewards, but either contributing very little or (in many cases) negative value to the company.

You will be fed some line about loading up the top of the company so it can be built downwards, but none of that has happened in the last 2+ years.

The people on the ground actually creating value are kept down (with below-market compensation and benefits) so friends can be brought in to reap the rewards at the top.

If you can navigate a treacherous political landscape to get yourself into the buddy circle, or are there already, Docusign is great. But if you want to do actual work and be valued for it, look somewhere else.

If you do decide to come in (the business outlook would stay positive for the near future regardless of what the leadership does due to the market position and lack of serious competition), make sure at least 50% of your time and effort is spent playing politics. Any time spent on other work will be wasted otherwise.

Advice to Management

Build out the lower management already. You've had years to do that, as you said you would, with nothing to show for it.

Right now, employees who do great things are not recognized because they have no manager willing to represent them.

Reward your employees who actually create value for the company outside of drinking with you after work. Recognize people for their contributions, especially those achievements made given far fewer resources than needed due to incompetent choices by poor leadership.

Get rid of some of that huge amount of incompetency that has continually seeped into the leadership and is currently dragging the company far below where it should be.

Was this helpful?

Docusign Interview Experiences