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Way behind the times

Software Development Engineer
Former Employee
Worked at Docusign for less than 1 year
April 20, 2022
1.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

I have to say that DocuSign is a place where you can "coast." If you aren't bothered by having to follow painful and inefficient SDLC processes, this is the place for you.

Perhaps with the stock hitting a big dip, this may be a good time to join. So, if you want to "do the work of your lifetime" (namely, work 4-5 hours a day and be stifled by an outdated tech stack and ridiculous processes) and have decent compensation, then this may be the right opportunity for you.

Cons

Other 1-star reviews have already noted the criticisms around DS' tech stack, processes, and general cultural downturn. I would like to add that one of the main fundamental problems I found in DS engineering is that you are rewarded for "following rules." Meaning, how well you follow an inefficient and ineffective process rather is more valued than innovating to make it better for others.

Because this type of mentality is rewarded, DS then hires a lot of "expert beginners" – engineers who are just really good at following rules and doing what they are told. As a result, almost any mid-level to senior engineer is really just an "expert beginner" rather than the industry standard of having a principal/staff/tech lead that ideally should be solving problems across the entire org rather than being an expert in their own silo.

In general, change is something that isn't really embraced, and you get labeled as an underperformer if you try to suggest otherwise. I think it goes to show the type of culture at DS.

In my experience, I found that people who "follow rules" really well also get away with being jerks. I think in the past many of these issues were overshadowed by a booming stock price, but now that it has taken a dive, I wonder if these things would ever be addressed. My guess is most likely not, anyways.

Advice to Management

Maybe try to address the issues above.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
1.0

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