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You never advance in position as you should

Game Tester
Current Employee
Has worked at Electronic Arts for 2 years
December 1, 2021
Bucharest, Bucharest
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

The people you work with are 60% nice, and that's the only pro there is at EA.

Cons

Smartree will hire anyone that has a plus. It doesn't matter if they have never touched a PC, so not only do you need to do project-related training, but also basic PC use training. If you're really lucky, they won't even know English, which reduces your testing time to help someone who shouldn't be there to begin with.

They have requirements that no one respects.

Everything will fall on QA. Devs will change tasks and make major changes overnight, then be upset that QA didn't find all the bugs in an impossible timeframe.

You get no health insurance.

If you need medical leave, of course you can have it. But when you get back to work, HR will most likely take so long to reply to you that your doctor's note for the leave won't be valid anymore, and you won't get paid.

They will find ways to scam you out of all the little stuff you get as a contractor.

Never, and I do mean never, believe a word HR says. They don't know anything and they pretend that they do.

You are forced to use a specific bank to get your pay. They will make that bank account for you, but you'll have an account at a new bank and they won't even give you the details for it. I asked for my PIN code, and they gave me one that was wrong.

Normally, you should go from Tester 1 to Tester 2 in a period of six months. You will absolutely not do that. It took me and my co-workers over a year and a half to get there because "there is no budget for it." Yet, they keep hiring people that do not meet the minimum requirements.

Advice to Management

God damn, listen to the feedback that you ask for. What's the point in making us take those surveys if you do nothing about it? You know damn well what the problems are, but you ignore them.

Not to mention that since I was employed at EA, I have not once in the two years that I've worked there been reviewed for my work. Not once.

Good people are leaving the company because all of you are incompetent. You keep the pay as low as possible and hire birdbrains that will bring down the quality of any project, because seniors and experienced testers have to teach Bob how to use a mouse or how to copy-paste a command.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
1.0

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