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Problematic QA Management at best

Quality Assurance Lead
Current Employee
Has worked at Epic Games for less than 1 year
March 15, 2023
3.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

Good people, amazing health benefits. Extremely fast-paced if you like that cadence of work.

Cons

While the people are great and wonderful to work with, QA management at this company is absurdly bad. Uneven treatment of employees across the board, and it's extremely obvious about it.

Some people will get immediate responses, feedback, and even direct mentorship for upcoming roles by senior leadership. Others get absolutely nothing, even when requesting help or feedback.

You're tossed to the wolves. Everyone has their heads down hoping to stay away from upper management's bad side. Because the second you make a mistake, you're suddenly the worst employee in the department. And it doesn't matter what kind of feedback you get cross-discipline. One single point of bad feedback will instantly bury you if upper management doesn't like you.

Everyone is burnt out, nothing is improving, nothing is changing. There are no real solutions to problems, and management stifles anyone trying to innovate or improve anything. We're told things like, "Apply ISTQB!" but then get berated for 'bad' ideas when we suggest ways that we can practically apply it.

Nothing is enforced across the department. Want to work on an initiative for a leadership promotion? Good luck when no leads will enforce any changes to practices. Want to make a small clerical change to software that will have zero impact? Too bad, you're going to get filibustered for months.

Everyone goes around leadership whenever they can because nothing gets done. Nothing changes.

Advice to Management

Treat people in your organization evenly and fairly. It's not happening now, and it needs to change.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
4.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
4.0
Compensation and Benefits
4.0
Senior Management
1.0

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