QA Tester • Current Employee
Pros: Opportunities to work with end users make life better for hospital users. It's fun and exciting to see how development happens. The compensation is generous and the healthcare is good. The campus is fun and the company supports the local community. They have good standards. Having offices makes it easier to get work done. The CEO is pragmatic, with no pressure to focus on quarterly earnings. They are always looking for ways to improve. The atmosphere is mostly casual and focuses on solutions and ideas rather than ranks. There are opportunities to travel and employees can transfer roles and teams fairly easily. There are several weeks of vacation time. The company is eco-friendly. I feel like my concerns and suggestions are listened to. They are good at prioritizing which features and bug fixes are the most important and are determined to improve usability. Epic's Hyperspace software is nice to look at. There are monthly status updates from the company with free popcorn. The food is good and there are lots of options. Few or no major secrets are withheld from employees. Employees can choose their own adventure to a good extent. The company doesn't try to acquire stuff and create a Microsoft-style mess with the products.
Cons: Sometimes they expect too much from one individual employee. Too many experienced employees are shuffled to different teams/roles. There's a large backlog of known issues that we just don't have time to fix. Too many people leave after only a few years, which makes it harder to get to know people and takes a long time to onboard new employees. There's not enough company-wide focus on making Epic feel personal. There's no management training for team leaders, so experience can vary widely based on who your TL is. There are also lots of fast-moving pieces and changes to expectations.