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Quality Manager Interview Experience

December 1, 2021
Neutral ExperienceGot Offer

Process

Yes, the process is long, but overall was the least stressful company I interviewed with. Here's the lowdown:

Resume submitted.

Heard back to schedule a phone screen and skills assessment within 2 days.

30 min phone screen, mine was with an HR assistant. Very basic information gathering questions. A bit about your education background and job experience, how you heard about Epic and the specific role, why you wanted to apply, etc. Nothing deep.

Rembrandt profile. Personality questions in the form of "select which one most represents you" when given a list of statements. You then go through and basically rank how true you think each is. Some basic math, algebra, geometry, and such, is sprinkled in. Overall, I think they're looking for more independent and highly motivated people who will be more receptive to pressure to overperform, but that's competent conjecture.

The skills assessment... I haven't taken the GRE, but I was told by those who have that Epic's assessment is much easier. It was mostly math, logic, and some wacky reasoning questions. Others have done a good job listing them here. For non-technical roles, there is a "coding" portion which consists of an explanation of a programming principle and then multiple-choice questions about it. I have no background in programming, and I was able to figure most of the questions out. There were no free-response questions (yay!).

I heard back in maybe a week that I was invited to a final "on-site" virtual interview. This was really long, maybe 4 or 5 hours.

It opened with a group informational presentation on Epic as a company. From there, I joined a series of private interviews. Very typical, the interviewers seemed pretty disinterested overall. There was a 10-minute presentation on a topic of my choice. I chose something not academic and not healthcare-related. The topic does not matter; just pick something you can speak confidently about. It wrapped up with an interview with my recruiter.

It took two weeks to hear back (I didn't get the job). My recruiter called to ask if I was interested in a different position. He set up a time for a current QM to call me and tell me about the role. I was interested, and my recruiter said I didn't have to interview again and just sent over an official offer letter. I did not provide any references, and they did not care.

QMs are the lowest-paid of the core roles, starting pay is currently $58k, which will increase to $60k after training (about 2-4 months). I was offered $5k relocation, which is about $3.5k after taxes.

Some info about me for context:

  • Bachelors of Science in Psychology
  • 3.7ish GPA
  • No relevant internships
  • Unrelated post-grad employment for 6 months
  • No notable achievements

As others have said, I think the assessment is really what they care about. The culture is unique for sure. During orientation, the presenters often said, "You're here because you're intelligent," and stuff like that. It's a little intense. Your experience will likely be dependent on your team and team lead. Set boundaries.

Questions

What would you do if Judy (the CEO) said something incorrect to customers while they are being hosted at Epic?

How would you go about getting information from an individual who is not responding to email?

What about from a whole team?

Other situational questions relevant to the role.

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Interview Statistics

The following metrics were computed from 54 interview experiences for the Epic Systems Quality Manager role in United States.

Success Rate

39%
Pass Rate

Epic Systems's interview process for their Quality Manager roles in the United States is fairly selective, failing a large portion of engineers who go through it.

Experience Rating

Positive65%
Neutral30%
Negative6%

Candidates reported having very good feelings for Epic Systems's Quality Manager interview process in United States.

Epic Systems Work Experiences