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QA Role Review

Quality Assurance
Former Employee
Worked at Epic Systems for 2 years
August 13, 2020
Madison, Wisconsin
3.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Flexible-ish work schedule, culinary, cool campus, lots of young employees.

Cons

Recruiters make it seem like there are more opportunities to advance your career within QA than there actually are. I was told that there are many leadership opportunities and it is easy to switch to another role if needed.

In reality, a QAer can only become a TL, and only if you are in the right place at the right time. I was told it would take 6 months-1 year to transfer from QA to Implementation.

The company's response to COVID and BLM was disappointing and made me embarrassed to be an Epic employee. We weren't allowed to work from home until an emergency order was issued, and there has been an ongoing battle to get employees back into the office ever since.

Management insists that employees need to return to campus in order to preserve the company culture. However, the culture which I experienced was pressure that employees must over-work because the customer always comes first.

When I transitioned to working from home in March, I felt a great sense of relief and reduction in stress regarding my work. I no longer felt the need to come early/stay late, or have coworkers badger me about projects that didn’t have enough employee resources dedicated to them in the first place. Epic will always expect employees to complete more work than is possible, and if that work isn’t completed, it is seen as a lack of employee effort versus a lack of company resources.

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Epic Systems Interview Experiences