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Intransigent Leadership, Rotting Culture

Quality Assurance Manager
Current Employee
Has worked at Epic Systems for 9 years
September 5, 2020
Madison, Wisconsin
2.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros
  • Enjoyable, meaningful work.
  • Ability to advance in a variety of ways.
  • Challenging, generally meaningful work.
  • Great co-workers.
  • Good place to learn and grow.
Cons

All Cons relate to high-level management:

  • Company upper leadership is sclerotic. They make large decisions without an understanding of the implications or how to communicate them to make them successful.
  • Deep disregard for employee wellbeing, epitomized by a poor response to COVID-19 and work from home.
  • Lip service to the idea of valuing "feedback" and "dissent" papers over decision-making that doesn't care what people think.
  • Demotion of managers (not me, but respected colleagues) who speak up against bad ideas which hurt employees and the company.
  • Pushing out high-performing employees in service of a static (delusional) vision of culture.

The company feels like a completely different place than it did four months ago. Previously, I used to enjoy work and feel like I was a valuable part of the team/company. Now, every day feels like a reminder of how little the company cares about its employees.

Advice to Management

Learn to adapt to and direct change, rather than fearing and punishing it.

Take seriously the value of dissent/disagreement. You've made unforced errors and are losing good people because you have done a bad job of (and actively pushed away) listening, learning, and improving your decision-making and communication.

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