Epic Systems

Everyone says this, but you do work with truly smart, helpful, and competent people.

Direct impact on healthcare.

Food, events, and facilities are great.

Work-life balance is more manageable in QA, but you still need to set boundaries.

Lots of ownership areas beyond testing.

Salary is good.

Free (or greatly reduced, if family plan) health insurance after 5 years.

Upper management and HR just don't really care about employees as people. The CEO and CEO's team have an inherent distrust in our work ethic. This is apparent in many of our "not so basic" benefits, which always have unnecessarily harsh strings attached, including the sabbatical everyone talks about. The level of paranoia and frugality is bearable, but does get demoralizing after a few years.

At least, this was all pre-COVID. Now, the response to COVID-19 – making everyone return to campus to uphold "culture" with no clear data to back up decisions – just reinforces the above 100%. Consider this: Throughout the pandemic, we were never asked about our comfort levels on returning to campus. If we are not comfortable, we have to individually email a group, sometimes with no response. If we escalate concerns to managers, managers run the risk of getting demoted (some already have been).

A decent company would send out a survey at least, but for Epic, there was never any widespread gauging of employee concern. This is because upper management doesn't care.

You'll see some other reviews on here chalking up these low ratings to all newly hired, straight-out-of-college grads. But so far, the most vocal concern I've personally witnessed has been coming from very tenured employees.

Practice what you preach.

Recognize that Epic is successful and highly regarded because your employees work hard every day, and are often working too much.

Retain your strong managers and incorporate their input, instead of pushing them into silence. Strong managers facilitate strong, productive teams with people who stick around.

Lastly, Epic is not an inherently "good" company because we work in healthcare. A good company would value employee input and health in this unprecedented situation.