Good product and a lot of features in the device to learn.
It is not a tech center; it is a call center. You have to take calls for 8 hours continuously. They have unwritten rules prescribed by incompetent managers who don't understand the pain of an engineer. The system is poor, which doesn't follow standard CSAT procedures, and there are low-efficiency engineers in Tier 2.
Please change the system of generating CSAT and IR procedures.
The interview process was organized by a professional recruiter. All questions were detailedly answered. The recruiter asked about current job responsibilities, the reason for applying to the position, job expectations, and salary range.
HR interview followed by two technical interviews and an executive panel. Some people are very nice, but the tech engineers can be very concise and try to get you to do things you could be prepared for.
It was a somewhat short process, around one month. They were very clear from the beginning: an interview with HR, a technical interview, and finally, the management interview. During the process, I felt informed all the time.
The interview process was organized by a professional recruiter. All questions were detailedly answered. The recruiter asked about current job responsibilities, the reason for applying to the position, job expectations, and salary range.
HR interview followed by two technical interviews and an executive panel. Some people are very nice, but the tech engineers can be very concise and try to get you to do things you could be prepared for.
It was a somewhat short process, around one month. They were very clear from the beginning: an interview with HR, a technical interview, and finally, the management interview. During the process, I felt informed all the time.