The interviewers were based in America, even though I was in Canada and applied to a position in Canada. This was not discussed with the interviewers, as they didn't know they had to call me on my cell and not online, so it was a bit late.

Their English was not the best and they had heavy accents, but overall they were patient and kind and helped you if you were nervous.

Questions covered topics mentioned in the handbook that was given before the interview.