Friendly Team, Brutal Management
Friendly Team, Brutal Management
Individual contributors are typically very friendly, hardworking, and care for each other as well as for customers.
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Management is tone-deaf and brutal at times (layoffs, benefits removal advertised as "improvements").
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No clear vision from the top. A myopic horizon is often preferred by product managers and managers so they can hit their promotion incentives, which are not crafted to encourage risk-taking or long-term projects.
Delegate decisional power down. Many egregious reorganizations and hollow guidelines (Gusto 2.0? "Use more AI"?) caused much attrition.
Gusto is not contributing to making "work empower a better life," as the motto goes.
CX folks have bad work conditions; bring back the unlimited PTO, allow them to trade shifts, and be more empathetic. Some PE of PEs have been saying they use "terror management" and find the understaffing "thrilling" because it is challenging. I can't imagine the folks under feel very safe.
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Gusto Interview Questions
Gusto Interview Experiences
Software Engineer
Initial recruiter phone call followed by a technical phone screen. The question was a simple data parsing to extract/aggregate JSON data. The interview was friendly and wrapped up with closing questions. I received a rejection email a week later, wit
Software Engineer
Medium difficulty, or easier if you look up the Q&A's beforehand. One interviewer was late and had the nerve to mark off points for time. So, I did not get the job.
Software Engineer
I applied online and was contacted within a month for an initial phone screen. I stumbled a bit during the interview, but I got the answer in the end and was able to explain myself. As a result, I had to do another interview, which went extremely we
Software Engineer
New York, New York, United StatesJune 1, 2025Initial recruiter phone call followed by a technical phone screen. The question was a simple data parsing to extract/aggregate JSON data. The interview was friendly and wrapped up with closing questions. I received a rejection email a week later, wit
Software Engineer
New York, New York, United StatesJanuary 1, 2025Medium difficulty, or easier if you look up the Q&A's beforehand. One interviewer was late and had the nerve to mark off points for time. So, I did not get the job.
Software Engineer
New York, New York, United StatesNovember 1, 2018I applied online and was contacted within a month for an initial phone screen. I stumbled a bit during the interview, but I got the answer in the end and was able to explain myself. As a result, I had to do another interview, which went extremely we
