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Things need to change

Software Engineer
Current Employee
Has worked at Headspace for 4 years
October 16, 2019
Santa Monica, California
1.0
Doesn't RecommendNegative OutlookApproves of CEO
Pros

Typical startup perks like free lunch, unlimited vacation, and snacks.

Rich and Andy, but they need to lose their C-level advisors.

The mission.

The brand history, but not the brand direction.

Cons

Too much turnover at every level, and no plan to replace those leaving or fix the reasons why people are leaving, means more work is left for those left behind, which means more people quit. This leads to more people quitting. VPs are quitting or getting fired; managers, ICs, everyone.

Poor hiring has cost Headspace the majority of its good workers. Those left behind aren’t the best, most productive, or passionate ones.

The office is empty. People are out sick or working from home. It's clear they are really interviewing, which is bad for morale for those who want to stay.

Growth has stopped, and Headspace is no longer the market leader. There isn't a plan to address this.

There's no trust in the leadership or direction. People are fired, and no reasons are given. This is not a secure place to work, and this is driving some people to look for other jobs.

The mission is grand and worthy, but Headspace isn’t the right company to achieve it right now. The leadership can’t even keep their own team happy.

Constant reshuffling of teams, seating, and priorities is a distraction from the rudderlessness of this ship.

Advice to Management

There are a few dedicated employees who are happy, self-sufficient, and producing good work. Identify them and work hard to keep them. They can save this company and its culture. Learn to build around the passionate and result-driving employees rather than hiring another VP of whatever to come and disrupt what's working. This has led to massive turnover, only for the person hired to be fired after everyone else is gone. The CEO should sit down 1:1 with every person to get honest feedback and find these employees. People are leaving feedback on Glassdoor because they don't trust their managers.

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