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Great products, but they lack the expertise to deliver outcomes. They also have a 'customer culture' but don't truly understand their customers

Chief Technologist
Current Employee
Has worked at Hewlett Packard Enterprise for 2 years
October 27, 2017
3.0
Doesn't RecommendNegative OutlookNo CEO Opinion
Pros

When first starting with HPE, it had a portfolio that serviced the needs of its customers and delivered (some) outcomes rather than focusing on products.

Cons

Trying to transform and have senior/middle leaders that have been with the company 20+ years and have not had the experiences/skills to deliver what they are trying to achieve. Cutting costs to the bone, without understanding what value they are getting rid of. Too reliant on management consultants. Whilst trying to maintain a focus on the customer, they really struggle to understand the outcomes required by the customer and revert to product-focused sales.

Advice to Management

Get some people in who have gone through transformations they are trying to achieve.

Understand the value of your people when making cost-cutting decisions.

Act like the global company you are supposed to be.

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