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AML Quality Assurance Analyst

Quality Assurance AML Analyst
Current Employee
Has worked at HSBC for 2 years
May 24, 2015
New York, New York
2.0
Doesn't RecommendDoesn't Approve of CEO
Pros

Able to work from home remotely.

401K is matched up to four percent.

Vanguard is the best 401K vendor there is, and HSBC deserves credit for utilizing them for this service.

Cons

Below market pay. Management has allowed downsizing by a kind of organic attrition.

Due to the bank's scandals, HSBC does not want their fingerprints on any actual downsizing in AML compliance. They also do not want to pay any unemployment and severance packages.

However, HSBC is more than content to keep salaries low as employees leave on their own.

Another negative is there is a global standards assessment all employees must now take and pass with an 80% grade to impress regulators and integrity monitors. This assessment is to be taken on an annual basis.

Unfortunately, the wording of the test is flawed. It's a multiple choice/true false subjective test that has resulted in massive failures.

These "global standards" often contradict the procedures employees are given by their line managers, resulting in massive chaos. In many respects, this bank does not know what it's doing.

HSBC claims they have a "culture of transformation" to correct the mistakes of the past. That was true under CEO Irene Dorner. Under current CEO Stuart Gulliver, HSBC is now a culture of toxic restoration.

Advice to Management

All of senior management deserves to be fired. There are non-disclosures not receiving any quality assurance due to lack of communication between New York and Delaware. It's hard to give advice to management when the only solution is for management to be fired.

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