Senior Escalation Engineer Interview Experience - Reading, United Kingdom
Process
After a very nice initial conversation with the US recruiter, I was scheduled with three Zoom interviews: one with the director of Professional services, one with a senior member of the Professional services team, and one with a senior member of the TAC team.
Everyone was great, they made me feel at ease, and I really enjoyed all three conversations.
Questions
The interviews were over Zoom. They were not the typical questionnaire-style interviews filled with technical questions, but rather a conversation aiming to evaluate my way of thinking and approaching different challenges and scenarios.
It was also to check if I would fit in the culture of the team and the company. There were few questions related to networking, Linux and security.
Was this helpful?
Interview Statistics
The following metrics were computed from 1 interview experience for the Illumio Senior Escalation Engineer role in Reading, United Kingdom.
Success Rate
Illumio's interview process for their Senior Escalation Engineer roles in Reading, United Kingdom is incredibly easy as the vast majority of engineers get an offer after going through it.
Experience Rating
Candidates reported having very good feelings for Illumio's Senior Escalation Engineer interview process in Reading, United Kingdom.
Illumio Work Experiences
- 5.0Amazing place to work, very fun, friendly and exceptionally intelligent but down to Earth people.Escalation Engineer • Current EmployeeReading, United KingdomJanuary 7, 2020Pros: - Love regular reviews/feedback/appraisals with my manager, helps me to know what to focus on - Support and Services are integrated, and this creates a culture for providing a seamless customer experience - Love the atmosphere at HQ and other Satellite offices. Openness, no cliques, easy to approach anyone with a question and get an answer. - Love the technology - Opportunity to make a difference very early on within joining the company. I feel heard, like my opinion makes a difference - Recruitment/people team are exceptionally helpful, warm and honest, not like in other companies I've worked for. What you see advertised is what you get. - Outstanding Pay and benefits - Impetus to grow and develop in a fast growing industry, opportunities to build amazing skills in an exciting sector. - Would not hesitate to recommend friends and family to work here - Senior management are very approachable and friendly. Right from the CEO, to CTO, to head of Support and services, this permeates down through the company. Very relaxed and friendly vibe, not toxic at all.Cons: None. I have had a positive experience here and feel optimistic about a career here.
- 1.0EngineerEngineer • Former EmployeeSunnyvale, CaliforniaJuly 17, 2019Pros: No pros of working at this company beware. If you have any other opportunity take it and I do mean anyCons: Awful management team at every level. Zero transparency bad decisions made and employees are so low on the totem pole if they’re on the pole at all
- 5.0Amazing Place to workIam Specialist • Current EmployeeSunnyvale, CaliforniaJanuary 26, 2026Pros: I love working here, been here for almost 7 years.Cons: There are no cons working here. The company has great leadership and a great product.
