I applied online and was contacted within some days.

I had to complete a task on my own time. It required parsing a data file containing users and their geolocation, and I had to choose whatever language framework I wanted and output a result. I chose Python 3, which made it quick fast and easy. The code has to be uploaded or published on GitHub afterwards.

I then had a call with a recruiter, where we discussed outlines on the role, and potential package. I was given an estimate of my base salary at this point.

Next, I had a call with an engineer about both problem solving and culture contribution. The first one consisted in writing pseudo-code to solve a programming problem, while the second one was more on my past experience and the situations I have been in.

I then had another call with two managers solely on culture contribution. This was similar to the previous section.

After this call, I was invited to Dublin for a full-day on-site interview. Intercom payed for the flights and hotels. The interview consisted of the following:

• Practical problem solving task, known as Minicom
• Technical design involving database object modelling
• Lunch with an engineer
• Problem solving
• Culture contribution
• Product-related questions
• Explanation about the role

That day was quite long, lasting in total 6,5 hours, which made me exhausted at the end. Apart from this, I had a positive opinion of the process and staff at Intercom. Everyone was very friendly and interesting, which motivated me to work at Intercom. In my opinion, the practical task gives a good idea of how the candidate would work every day, and I would like to see more of this at other companies.

Pick a product you often use. What do you like about it? What do you dislike about it? If you were the CEO of the company running it, what would be your next move?

What is your proudest achievement?

Design a database object model to represent simply the concepts behind Intercom: users messaging admins.