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Product Engineer Interview Experience - United Kingdom

October 1, 2024
Negative ExperienceNo Offer

Process

Really put off by this company tbh, I knew their culture and CEO had a bad reputation before applying but a recruiter reached out so thought I’d use it as interviewing practice.

The interview process confirmed my preconceptions.

Initial recruiter screen was cancelled 30mins beforehand and rescheduled without explanation or soliciting any input from me - first red flag lol.

The next two rounds, coding challenge and behavioural - the interviewers were friendly if a bit intense, what struck me was the lack of small talk or “tell me a bit about yourself” style questions at the start of any of these interviews.

For the onsite stage they try to make you sign an NDA lol (which I did not do and again is a red flag imo) and it’s called Minicom.

You’re asked to check out a repository containing 3 separate processes; two webpages and a webserver.

The challenge is to implement two way communication between the webpages via the webserver.

You’re given a headstart, if you have knowledge of jQuery and vanilla JavaScript it’s pretty simple.

Rest of the interview is implementing whatever additional features you feel are appropriate.

My issue with this stage was that they ask you to pick whatever backend programming language you’re comfortable in for the webserver, and for the language I picked the webserver actually failed to start on my machine.

Which to me is another huge red flag that they can’t even develop a stable product to distribute for something as simple as this.

In the end I was pressured into choosing a different language, without having the correct IDE set up.

I was still able to complete the challenge and implement some additional features, but the whole experience really made me really frustrated with the interviewers which probably showed in my interactions with them.

Next two stages - DB relational schema design basically and role chat, again I found it to be very impersonal and the interviewers vapid.

I honestly don’t know why anyone would want to work here, their culture seems so self obsessed and just very intense for what is essentially a glorified chatbot.

With ChatGPT this is a solved problem anyway so I don’t really see where this company can grow to.

Questions

For behavioural round, prepare STAR scenarios to answer negative questions. Like tell me about a failure you had, some recent negative feedback you received, something that you would've done differently etc.

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Interview Statistics

The following metrics were computed from 4 interview experiences for the Intercom Product Engineer role in United Kingdom.

Success Rate

0%
Pass Rate

Intercom's interview process for their Product Engineer roles in the United Kingdom is extremely selective, failing the vast majority of engineers.

Experience Rating

Positive75%
Neutral0%
Negative25%

Candidates reported having very good feelings for Intercom's Product Engineer interview process in United Kingdom.