I applied online through the Intercom careers site. The next day I received a more or less automated email telling me the next step would be a take home project followed by two phone screeners and then finally a day of in person interviews.

The take home test was pretty easy and is well documented here and on the Intercom blog.

Following that, I received another email asking me for dates of availability for a phone screen.

The phone screen was a mix of technical and cultural questions, and I found it to be an overall dreadful experience.

The interviewer didn’t introduce himself or give a description of his role at the company. He didn’t seem to have read my CV or have any idea about my background. The interview started by jumping straight into technical questions without any sort of introductions.

So to sum up my experience: I received some automated emails, and the only communication I had was with a guy who seemed like he wanted to be doing anything else other than conducting an interview.

I’m really disappointed as I had read a lot about the company and I love the sound of their culture and vision.

However, they need to learn how to treat people. I would highly recommend against applying here if you value your own time.

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