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Good for perks/work-life balance, okay for growth/development

Software Engineer(Internship)
Current Employee
Has worked at Intuit for 1 year
August 2, 2019
Mountain View, California
4.0
RecommendsPositive OutlookApproves of CEO
Pros

The benefits are amazing. They give you a car (and gas card!) to carpool with other interns, but you can also take this car anywhere. Corporate housing means you don't have to think about it. There are lots of corporate events where you hear from really cool speakers, a new grad network, and a pride network, etc.

There's a great work/life balance. People leave at a reasonable time, and WFH is acceptable pretty much at any time.

There's a gym on campus!

A return offer after an internship is pretty much guaranteed if you are competent.

People are super friendly and everyone is welcoming.

Cons

A lot of process – if you're looking to get a lot done, this may not be the best place for you (unless you're lucky!). I've spent many hours splitting my PRs into multiple smaller PRs and waiting for each one to be merged before starting the next one. I've also been blocked on multiple projects at once.

There was a span of a couple weeks where I was just taking online courses because I was waiting for work. After talking to other interns, I know that this is not just something I specifically encounter.

Bureaucracy (similar to the first point) – there isn't a single point person of responsibility. Because the work is so spread out across different people, nobody likes to take blame, and it takes a while to get things done.

Not a lot of communication between the early career team and the interns. We were often confused about events that were happening and opportunities we could've taken because the early career team didn't seem engaged this year.

My specific team was not unified. We were all working on different business units doing different things, so it was often hard for me to get help or get things done.

Advice to Management

You've done a great job at hiring intelligent, fun, curious interns and treated them well with perks. Professionally, it seems like interns are here as a funnel for full-time roles. Make sure that they have valuable work to do over the summer so that they are incentivized to stay for full-time.

At times, I (and other interns) have felt like dead weight because there wasn't really anything for us to do the entire summer.

As for ProPublica, I feel like this wasn't addressed super well within the company. Instead of being super defensive and skirting around the real issues that they were talking about, I think Intuit should fully confront their issues, apologize, and move forward from there. Your employees are not ignorant to these issues, and the evidence is pretty clear/damning.

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