Applications Support Engineer Interview Experience - Bengaluru, India
April 1, 2013
Neutral ExperienceNo Offer
Process
I had applied online and got a call from HR. I was asked basic questions about my resume and passport details, and then a telephonic technical interview was scheduled for one week later.
Most of the questions asked were already posted on this site. Some extra questions were from vector algebra, inline functions, calloc and malloc functions, basic concepts of real-time systems, and how to plot two curves in the same graph with different axes.
Then they told me they would contact me if interested within one week. However, after two weeks, I saw that the status in the career link was updated to 'match not ideal'.
Questions
I don't have more knowledge about MATLAB, so the plotting question was difficult for me.
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Interview Statistics
The following metrics were computed from 15 interview experiences for the MathWorks Applications Support Engineer role in Bengaluru, Karnataka.
Success Rate
27%
Pass Rate
MathWorks's interview process for their Applications Support Engineer roles in Bengaluru, Karnataka is very selective, failing most engineers who go through it.
Experience Rating
Positive80%
Neutral13%
Negative7%
Candidates reported having very good feelings for MathWorks's Applications Support Engineer interview process in Bengaluru, Karnataka.
MathWorks Work Experiences
4.0
Brainy Colleagues, Good Balance
Applications Support Engineer • Current Employee
Bengaluru, Karnataka, India
April 25, 2013
Pros: - Good work-life balance.
- Good amenities.
- The kind of work is good.
- You get to work with brainy people.
Cons: Not many to mention. It is still developing in India.
4.0
Good company culture
Applications Support Engineer • Former Employee
Bengaluru, Karnataka, India
March 16, 2022
Pros: 1. Good culture
2. Experienced managers
3. Good team building
4. Work-life balance
Cons: 1. Slow Promotions
2. Less career growth
5.0
EDG is a very good place to start a career
Applications Support Engineer • Current Employee
Bengaluru, Karnataka, India
April 9, 2018
Pros: The Engineering Development Group is a special team at MathWorks with the following job role:
There are two aspects to the job role:
1. Provide Technical Support to Customers
2. Work on internal projects
**Technical Support:**
You will be working on challenging technical issues with customers. The queries from customers will not be trivial, as they would have googled and read documentation thoroughly before contacting Technical Support. This role demands you to be proficient in multiple domains. For example, to understand a problem in "machine learning," one needs to understand the theory and also how the customer is coding it.
I have worked at other companies previously, and it is very rare that an engineer will interact with customers directly. In most other companies, one will be shielded within a development team, without knowing where or how one's code is being used. This role provides an opportunity to improve your technical skills, communication skills, and leadership qualities.
**Work on internal projects:**
Application Support Engineers can choose to work in any of the following areas:
* Software development team
* Application Engineering
* User Experience Engineering
* Quality Engineering
Depending on your interest, you can switch teams after completing projects. This offers high flexibility in exploring areas you desire.
These two roles will be on two-week shifts.
**After EDG:**
Once the ASEs become experts in a certain area, they will be transferred to that product team as a developer, QE, or Application Engineer, depending on the ASEs' interest.
**About learning:**
MathWorks encourages its employees to engage in constant learning. There is dedicated time allotted to read books and discuss concepts with the team. There will be ample training available to ramp up on products and technology. Engineers will travel to the US headquarters after joining to learn about the company's culture and processes.
**About the office environment:**
There is a good cafeteria with free beverages, tea, coffee, and fruits. Enjoy free breakfast on Wednesday mornings and free snacks on Friday evenings.
Cons: Nothing major. Work from home is not encouraged, as the work demands a collaborative environment.
- 4.0Brainy Colleagues, Good BalanceApplications Support Engineer • Current EmployeeBengaluru, Karnataka, IndiaApril 25, 2013Pros: - Good work-life balance. - Good amenities. - The kind of work is good. - You get to work with brainy people.Cons: Not many to mention. It is still developing in India.
- 4.0Good company cultureApplications Support Engineer • Former EmployeeBengaluru, Karnataka, IndiaMarch 16, 2022Pros: 1. Good culture 2. Experienced managers 3. Good team building 4. Work-life balanceCons: 1. Slow Promotions 2. Less career growth
- 5.0EDG is a very good place to start a careerApplications Support Engineer • Current EmployeeBengaluru, Karnataka, IndiaApril 9, 2018Pros: The Engineering Development Group is a special team at MathWorks with the following job role: There are two aspects to the job role: 1. Provide Technical Support to Customers 2. Work on internal projects **Technical Support:** You will be working on challenging technical issues with customers. The queries from customers will not be trivial, as they would have googled and read documentation thoroughly before contacting Technical Support. This role demands you to be proficient in multiple domains. For example, to understand a problem in "machine learning," one needs to understand the theory and also how the customer is coding it. I have worked at other companies previously, and it is very rare that an engineer will interact with customers directly. In most other companies, one will be shielded within a development team, without knowing where or how one's code is being used. This role provides an opportunity to improve your technical skills, communication skills, and leadership qualities. **Work on internal projects:** Application Support Engineers can choose to work in any of the following areas: * Software development team * Application Engineering * User Experience Engineering * Quality Engineering Depending on your interest, you can switch teams after completing projects. This offers high flexibility in exploring areas you desire. These two roles will be on two-week shifts. **After EDG:** Once the ASEs become experts in a certain area, they will be transferred to that product team as a developer, QE, or Application Engineer, depending on the ASEs' interest. **About learning:** MathWorks encourages its employees to engage in constant learning. There is dedicated time allotted to read books and discuss concepts with the team. There will be ample training available to ramp up on products and technology. Engineers will travel to the US headquarters after joining to learn about the company's culture and processes. **About the office environment:** There is a good cafeteria with free beverages, tea, coffee, and fruits. Enjoy free breakfast on Wednesday mornings and free snacks on Friday evenings.Cons: Nothing major. Work from home is not encouraged, as the work demands a collaborative environment.
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