Applications Support Engineer • Current Employee
Pros: Free cold drinks and nothing else.
Kindly take this seriously. I joined MW too because I had no option, and it's difficult to live or leave here.
Cons: From management to employee appreciation, and from working environment to honing one's skills, if I could give 0, I would give 0/100.
1.) People from IITs/NITs/BITS/IIITs are hired at decent salaries and forced to do Technical Support. Now, I am not only against Tech Support, I am also against the micromanagement that the department follows for the employees.
Each morning, they have scrums – good, but the managers expect you to speak up something, even if that is out of context or doesn't make any sense. If you don't, you will be bashed in your 1:1.
2.) Project work – You will love working with your project teams and on your project work because most of the teams are good and follow best practices here. But, EDG managers will make it sure to needle you for every small thing here. The reason being:
EDG managers are non-technical. They will ask you to explain all about the project, the challenges you are facing, and will not understand the challenges you explain to them. Even for challenges for which the project managers would support you and completely understand the delay. In the end, EDG managers will still thrash you and will put the blame on you for every small thing – "Project being late" and all sorts of small things.
3.) Constant Feedback –
Once in 2 weeks, you will be presented with your feedback. Feedback on every small thing. "Not speaking in meetings." "This is what I heard from him/her." "This is what I heard from your project manager." "You are not working on this area."
The story doesn't end here. All the small and negative points will be extrapolated, and all the good feedback will not be told to you by the EDG manager. While, when you ask your reviews from your project manager, he would always tell you the true story – plusses and deltas, which would help you push in the next project. Most of the feedback you get from your project manager and EDG manager will not match.
This leads to an employee in a depressed/demotivated state, and this happens in a loop (every 2 weeks). But, remember, you just graduated from one of the top institutes of India. Keep your head high and keep working.
4.) Manipulation – Managers manipulate you. They force you to go to the Quality Engg. department, even if you don't want to, or they will insult you so much that you will be forced to either leave the company or go to QE. There is no future and self-growth in the company, and you won't learn any marketable and competent skills. In the end, you will be left with nothing; all your experience will be considered void in other companies.
5.) They expect you to join and organize parties (HR work), which they somehow consider to be part of your leadership and initiative skills (remember, MW is a technical giant). If you don't organize, they will insult you again, blaming you for how terrible of a leader you are.
6.) Micromanagement – EDG managers' job is to help you in managing daily activities and your projects. That's the only job they have, and they fail to perform that too.
The story doesn't end here, though.
Late to a meeting by a few minutes? – You should have told us you will be late.
Can't join a meeting because your mother was sick? – Keep managers informed next time, which means they want us to stop caring for our parents and prioritize work over even your or your relatives' lives.