Pros: Nice working space, nice workmate.

Cons: Nothing to share. It was good.

Pros: Good work-life balance. You will have many opportunities to participate in projects from different teams.

Cons: Technical Support. You are not a software engineer, and you need to answer customer's technical questions about a product you are less familiar with than the customers.

Pros: Modern workplace, with nice facilities including a gym and offices. Free breakfast on Wednesdays.

Cons: Poor management at EDG. The managers tend to micromanage people and create a kindergarten-like atmosphere. EDG is a ruse for them to get technical support done by highly qualified people, and their values have diverged from the company's core values. Work/life balance is screwed up since you frequently have to work 12-hour days, and the hard work you put in is not appreciated but rather seen as standard expectations. None of the managers have technical skills, so they frequently try to evade questions by asking the same questions back to people. "What do you think?" is the most commonly used phrase here, and there is never any logical explanation for anything.