Great reputation but beware. Allows work from home but deeply toxic management culture and low pay
Great reputation but beware. Allows work from home but deeply toxic management culture and low pay
- I can work from home.
- Low base pay - Employee share option plan has recently been stopped and replaced with a bonus worth as little as 1/10th. - Bonuses and disciplinary action are now based on 'stack ranking' rather than performance - Trajectory of pay for years across Customer Ops has been real-terms cuts or total freezes, with no recognised union and the threat of outsourcing curbing any meaningful discussions about it - Toxic positivity and gaslighting about cost-cutting and outsourcing - Conflicts of interest between QA and Outsourcing, as you're not really allowed to question or correct poor or dangerous work by partners (who have their own internal QA team that never finds problems)
Additional Ratings
Was this helpful?
Monzo Interview Experiences
Backend Engineer
I applied online. The process took two weeks. The interview process was the same as mentioned on the Demystifying the Backend Engineering Interview Process blog page on their website. However, I got rejected in the take-home review round. All of the
Engineering Manager
I applied online, answering all the questions that they asked, such as telling them about a time you handled a difficult situation. After a couple of days without hearing anything back, I emailed them to let them know that I was going through other i
Software Engineer
I applied through an employee referral. The process took two months. The interview process was rather slow in the initial stages, but that was probably my fault as I had other commitments that made it hard to schedule the interviews in quick success
Backend Engineer
London, United KingdomMarch 27, 2026I applied online. The process took two weeks. The interview process was the same as mentioned on the Demystifying the Backend Engineering Interview Process blog page on their website. However, I got rejected in the take-home review round. All of the
Engineering Manager
London, England, United KingdomMay 21, 2019I applied online, answering all the questions that they asked, such as telling them about a time you handled a difficult situation. After a couple of days without hearing anything back, I emailed them to let them know that I was going through other i
Software Engineer
London, England, United KingdomMarch 6, 2019I applied through an employee referral. The process took two months. The interview process was rather slow in the initial stages, but that was probably my fault as I had other commitments that made it hard to schedule the interviews in quick success
