Nokia

Great people, great access to devices, and incredible potential. Great spirit may have incredible opportunities given the early 2011 re-focus.

Incredibly bureaucratic internal support groups and management.

Has lacked leadership (in terms of inspiring and motivating) for too long.

Poor internal communication tools, and a company that is in a large number of areas—both in terms of technology and geographies.

Currently in turmoil.

Simplify the internal delivery chain.

Give teams complete vertical control (not internal component-to-component delivery).

Make sure everyone has access to and understands the current customer satisfaction; no one should be more than 1-3 steps away from an end customer.

Kill the ridiculous bonuses. They should always be tied to the developers' product performance in the market. No sales, no bonus.

Lead and mentor your staff. Be present. Follow through.

Have entire product development teams co-located.