OA: This is an interactive, real-life situation with utilization charts and questions about the problem and potential solutions.

Round 1: Video call with a Palantir Engineer.

Starts with a general introduction, proud projects, and end-to-end ownership of a project or deliverable.

Problem: You'll be given a real-life problem and asked about your thought process, potential issues, solutions, and proactive steps for situation prevention.

Q: The application agent present on the client server sends its data to the Palantir service on the Palantir server for processing every hour, but it hasn't been updated for the past 3 hours.

A: This means the agent isn't connecting with Palantir Servers. Ask about the service, initial thoughts, and available log files. Refer to the Google SRE books for examples.

My solution was that the API was misspelled in the agent file on the client server. I would then ping the IT department regarding this, provide them with the fixed file, and restart the service.

API = "ht/someurlidontknow.comtps/:"

Notice how tps/: from https//: somehow got attached at the end of the API. It's likely something very obvious or trivially simple, as this is the first round.

They'll then ask why this error could occur. I suggested packet shifting or human error. The engineer confirmed it was human error and asked how to prevent it. I discussed providing the right access, possibly a code-based fix, or implementing a backup API that triggers notifications in both client and Palantir offices. This would significantly reduce resolution time, as we wouldn't have to wait for their call to learn about the problem, allowing for immediate fixes.

Ending remarks and questions to ask.

Q: The application agent present in the client server sends its data to the Palantir service in the Palantir server for processing every hour, but it hasn't been updated for the past 3 hours.