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Unsupportive and Disorganized

Software Developer
Current Employee
Has worked at Paycom for 2 years
October 10, 2024
Dallas, Texas
2.0
Doesn't RecommendNeutral Outlook
Pros
  • Great events for employees to participate in, and was able to build great friendships with other employees.
  • Hybrid schedule was very nice.
  • The benefits were decent.
Cons

The way they dictate your worth as an employee does not correspond with the work you do. People are willing to pick up tickets that are below their skill level and leave the people who are inexperienced with tickets that are above their skill level. They do not manage their developers well enough and do not understand the capabilities of each developer. The people who are left with tickets that are above their skill level will be left in the dirt, as you will be blamed for not producing quickly enough, or the people you ask for help will then take credit for what you've done. The team leads change constantly and do not give much guidance through our tasks. During probation, it is highly recommended to reach out to the TL about your performance, as they won't tell you until your probation is done. You will not know what you are expected to do until you have no safety net. They don't care about getting difficult tickets finished; they only care about how many tickets you've done. If someone were to do one difficult ticket that took a while, and another person were to do a lot of small tickets, the person that did the small tickets would most likely be considered better performing. The $4 lunch is actually miserable. I wanted to point that out since they like to advertise it.

Advice to Management
  • Actually get to know your employees and their capabilities.
  • Give better training for each specific team.
  • Change how you measure the performance of each employee.
  • Improve documentation, as there is little to none.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
4.0
Diversity, Equity, and Inclusion
4.0
Career Opportunities
2.0
Compensation and Benefits
3.0
Senior Management
1.0

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